Terms and Conditions

How does the delivery process work?

• Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
• After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
• Our delivery partners then bring the package to you at the earliest possiblity. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged?

We are committed to sustainability in our packaging while ensuring the safety of the orders dispatched. Our cardboard outer box is eco friendly and made from 100% recycled paper. Where feasible, we use paper-fillers instead of bubble wrap, and this is a process of continuous improvement for us. We are committed to further substantially reducing plastic in our packaging and are constantly innovating new solutions given the nature of our category.

My order has been shipped. Now how can I track it?

After placing your order, you will receive a confirmation message on your registered email and phone number. As we prepare and ship your order, you can then check the status of your package through the 'Track' button on the 'My Orders' section. You can also choose to receive your order updates on WhatsApp.

What is the estimated delivery time?

We usually dispatch most orders within 7-8 business days (excluding Sundays and public holidays)

Are there any shipping charges applicable on my order?

• Shipping Charges currently are as follows:
  • Free Shipping on All Orders above ₹999 for all other users, ₹70 as Shipping Charges apply on orders below ₹999
• We are currently not accepting Cash on Delivery orders below ₹999 or above ₹10,000.